Shipping policy

🎅📦 IMPORTANT: At this time, shipping services are experiencing delays due to seasonal high demand. This is why it may take up to 5 additional business days.
Thank you all for your confidence in us.

Support Information:

Customer Support:  Please Contact Linda, at Support@zabellamall.com

What are your Shipping times the U.S?

Orders are typically processed within 2 to 4 days of placing the order. We do not ship on weekends. 

Standard Shipping: 7-14 business days.

Do you deliver products internationally?

Yes! zabellamall successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

 Where Is My International Shipment?

Packages shipped to international addresses generally take 10-15 business days to arrive including the processing and handling time. Shipping overseas to an APO address can take up to 45 business days to arrive.

If the tracking link you have been provided in your shipping confirmation email fails to pull up shipping information, please copy the tracking confirmation number from your email and enter it directly onto the shipping carrier site here for detailed information on your package's shipping status!

Please note that DHL Global first sends all of our international shipments directly to Germany (this is where the DHL mail headquarters are located). From there, the shipments are processed and sent from Germany to their final destination country, where they are delivered by your country's local postal carrier. Your package is not lost and will be arriving at you soon!

If you're still unable to locate the package after the above-mentioned time frame has come and passed, contact us using the "Contact Us" link above and provide us with your name, shipping address, and order number. We'll look into the matter as soon as possible!

My Package Never Arrived, What Should I Do?

If you have not received your order within the time frame established for U.S. shipping here or international shipping here, you might want to check with your neighbors to ensure the package wasn't mistakenly placed nearby.  Occasionally, carriers leave a package at a door nearby in error.

If you can't locate your package after 2 weeks of ordering, please contact our customer service to help you SUPPORT@zabellamall.COM
Monday to Saturday
9:00 AM - 5:00 PM  (Eastern Time)

We'll look into the matter as soon as possible!

DO YOU INCLUDE PRICES WHEN YOU SHIP PRODUCTS?

WE DO NOT INCLUDE ANY PRICING INFORMATION IN OUR PACKAGES WHEN THEY SHIP, SO IF YOU'RE SENDING THIS TO A VERY LUCKY FRIEND AS A GIFT NEVER FEAR!

How do I place an order?

Simply choose your style from the drop-down menu on the product page then click the "ADD TO CART" button and follow the simple steps to complete your order. We'll prepare your order and send you an order confirmation email.

 I Forgot To Add My Coupon Code To My Order

If you have placed an order and forgot to apply a coupon code at checkout, send us an email to Support@ShoppyDaily.com Please include your order number, ship-to name, the email address used to place the order, and the coupon code you were looking to apply, and we'll see if we can get the code applied to your order!

I placed an order, but I didn't receive a confirmation email, what's going on?

Kindly check your Spam or Junk folder to see if your confirmation email was sent there. If you are still unable to find it please shoot us a line under "Contact Us" section of our site.

I ordered multiples items. Why did I only receive one?

Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once...they will get to you!

How Secure is my personal information?

Every part of zabellamall meets all 6 categories of PCI compliance standards; meaning zabellamall adheres to highest industry standards to protect your personal information when you checkout and purchase from our online.

NOTE: ADDITIONALLY, EVERY PAGE OF BAROOCK SHOP USES SSL ENCRYPTION TECHNOLOGY TO PROTECT OUR SHOPPERS. YOU CAN VERIFY THIS BY LOOKING UP AT YOUR BROWSER ADDRESS BAR AND SEEING "HTTPS://" IN FRONT OF OUR WEB ADDRESS AND THE PADLOCK ICON AS WELL. THIS ENSURES THAT ALL DATA IS ENCRYPTED AND SECURE WHILE BROWSING AND SHIPPING OUR STORE AND THAT NOTHING GETS OUT.